MARY VIDELE, OPERATIONS MANAGER, FIELD SERVICES

Mary can see the forest AND the trees…

 
 

With over 25 years of marketing and project management experience, Mary understands strategy and can see the details required to get the job done.

 

Mary led in-branch advertising at Wells Fargo for almost 20 years and was Director of Project Management at Optum. She also spent time on the agency side in multiple client service roles.  Being on both sides of the fence has given Mary the ability to understand the client perspective while delivering superior customer service.

Have a question or project you’d like to discuss?

Let’s chat at maryvidele@ignite-360.com

Q&A

 

What is your key to great customer service?

Finding a way to make every interaction a positive experience.  By finding a satisfactory solution or making someone laugh, there is usually a way to leave the customer feeling good regardless of the outcome.